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Client Services & Advisory

Need a Hand?

Got questions? We're here to assist with curatorial guidance, custom sizing, and order care.

How Can We Help You?

Still Need Help?

Our archival art curators and master framing specialists are available for bespoke inquiries and personal consultation.

Contact Concierge >

Frequently Asked Questions

Orders are usually processed and custom-crafted within 2–4 business days. Delivery takes 2–4 business days across domestic US and UK hubs, and 3–5 business days in the EU.
Yes! 100% of our Wall Art prints and decor are fulfilled from domestic hubs in North Carolina, California, London, and Amsterdam with zero hidden import taxes or surprise courier duties.
If your piece arrives damaged during transit: do NOT worry about returning the broken item. Simply email 1 or 2 photos to our curator desk and we will rush a brand-new replacement at 100% zero cost.
Our fine art prints and canvas pieces are available in standard museum dimensions from 8x10" to 24x36", printed onto 250gsm acid-free cotton rag paper with handcrafted solid oak and dark walnut timber framing.

Client Services & Advisory

Our client services desk provides tailored assistance with curatorial guidance, bespoke framing consultations, and trade accounts for interior professionals. Direct inquiries: support@grimoireart.com.

Our Advisory Services

Curatorial Guidance

Need assistance curating a gallery wall or harmonizing artworks across your living space? We assist collectors with palette selection, scale balancing, and composition advice.

Bespoke Sizing & Framing

Custom residential and hospitality spaces often demand non-standard proportions. We coordinate custom timber framing specifications and dimensions upon request.

Trade & Hospitality Program

Interior architects, decorators, and hospitality specifiers can access trade volume pricing, dedicated project coordination, and expedited fulfillment schedules.


Collector Guarantees & Fulfillment

⚡ Zero-Friction Damage Replacement

If your piece arrives damaged during transit, simply email clear photos to support@grimoireart.com within 30 days. We review claims within 1–2 business days and send a free replacement or issue a full refund, with zero friction.

Domestic Fulfillment Hubs

100% of our Wall Art prints and decor are fulfilled from domestic hubs in North Carolina, California, London, and Amsterdam with zero hidden import taxes or surprise courier duties.


How It Works

  1. Consultation: Submit your space dimensions, aesthetic preferences, or project requirements via our contact desk.
  2. Proposal: Our team prepares a tailored selection of artwork pairings, timber frame options, and placement schematics.
  3. Production & Delivery: Upon approval, pieces are crafted using archival materials and delivered with protective crating.

Inquire About Client Services

Our client services curators are available Monday-Friday: 9AM-4PM at support@grimoireart.com.

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